Privacy policy.

Who We Are ?

This Privacy Policy applies to TheNxtShop (“we,” “our,” or “us”) and governs how we collect, use, and protect your information when you visit our website and make a purchase or sign up for our email list.

Information We Collect

We only collect the information necessary to:

  • Fulfill and ship your orders, including:

    • Your name

    • Shipping address

    • Email address

  • Send email updates or promotional content when you opt in:

    • Email address

  • Process payments for your order:

    • Payment information (such as credit/debit card details) is securely processed through our payment provider.

    • We do not store your payment information on our servers. It is only collected to complete the current transaction.

We do not collect sensitive personal data unrelated to your purchase, and we never sell or share your information with third parties for marketing purposes.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Send you order confirmations and shipping updates

  • Communicate with you if there’s an issue with your order

  • Send occasional marketing emails (if you’ve opted in)

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any message.

Sharing Your Information

We only share your information with:

  • Trusted third-party services (such as shipping carriers, payment processors, and email platforms) necessary to operate our business

  • We never sell or rent your personal information

Data Security

We take reasonable steps to protect your information using secure systems and encryption where appropriate. However, no method of online transmission or storage is 100% secure.

Payment information is processed securely and is never stored on our website or servers.

Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or CCPA, including:

  • Accessing or correcting your personal data

  • Requesting deletion of your information

  • Opting out of marketing communications

To make such a request, please contact us at: thenxtshopcnd@gmail.com

Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Last Updated” date at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

TheNxtShop
Email: thenxtshopcnd@gmail.com
Website: tHENXTSHOP.COM

rEFUND policy.

Returns are accepted within 30 days of order arrival to customer.

Shipping fees are not covered for merchandise without damage or shipped incorrectly.

Clothing that has been washed or worn will not be accepted for return.

  

Will I need to pay for return shipping?

Shipping fees are only covered for products that are damaged or shipped incorrectly. 

Contact customer support with an explanation of defect and include photo and/or video of damaged or incorrect item to receive a pre-paid shipping label via email for your return. 

If you have received a return shipping label, make sure you send your item(s) back within 2 weeks from receiving your return shipping label or your return shipping label will become invalid. 

 

 

To Return Item(s)

Print and fill out the form located at the bottom of this page.

Use original packaging (if possible) to return your item(s) to the address including the gIVEN AFTER CONTACTING US.

 Return Tracking

Please return items to us using a mail service that provides tracking or insurance.

We are only responsible for items received and cannot maintain responsibility for returns/exchanges lost in the shipping process.

 

When will my return be processed?

Once your return has reached our office please allow up to 14 days for it to be processed. 

Funds can only be refunded to the method of payment used for the original purchase.

A representative will be in contact with you (via the email address used to place your order) to provide further details.

 

 

When will I see my refund?

Once a refund has been submitted, the issuing bank will post it to your account within 3-5 business days when issued to a credit card.

Refunds issued to a bank account or pin-less debit typically take 10 business days to reflect on the account balance.

This time frame can vary from one financial institution to another.

 

FOR QUESTIONS ABOUT RETURNS,  AND FOR A RETURN FORM, PLEASE CONTACT thenxtshopcnd@gmail.com